Legal
Privacy Policy
Last updated July 5, 2026
We collect as little as we can, use it only to run the marketplace, and never sell it. Here's exactly what that means.
1. What we collect
Account details: your name, email, and password (stored hashed — we never see it). Favorites you save are linked to your account so they follow you between visits.
Seller submissions: item details, photos, your location (city and state), and your email so we can send review outcomes and sale notifications.
Support conversations: your name, email, and the messages you send us, kept with the ticket so we have context if you come back.
Waitlist and drop alerts: just your email and where you signed up from.
2. What we don't collect
We don't run third-party advertising trackers, we don't sell or rent your information to anyone, and we don't collect payment card numbers on our servers — payments are handled by our payment processor.
3. How we use it
To run the marketplace: reviewing and publishing listings, notifying you about your submissions and sales, holding and releasing payments, and resolving disputes.
To communicate: transactional email about your account, listings, orders, and support tickets. Drop alerts only if you signed up for them, and you can unsubscribe anytime.
4. Where it lives
Your data is stored with Supabase (database, authentication, and file storage) and transactional email is delivered through Resend. Both process data on our behalf under their own security and privacy commitments.
Listing photos you submit become part of a public listing if accepted — cropped and background-cleaned, but visible to anyone browsing the site.
5. Cookies
We use cookies for one thing: keeping you signed in. No cross-site tracking, no advertising pixels.
6. Your choices
You can ask us to export or delete your account data at any time through the Help Center. Deleting your account removes your favorites and personal details; published listings tied to completed sales are retained where required for records of the transaction.
7. Children
souQsy isn't directed at children under 13, and we don't knowingly collect their information.
8. Changes
If this policy changes in a meaningful way, we'll say so on the site or by email before the change takes effect.